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Replacement, Service and Repair Coverage

When elected by you, the following terms apply to the R/S/R coverage:

REPLACEMENT OF LEASED PROPERTY: In the event of loss by fire, theft or irreparable damage, the Leased Property will be replaced with one of equal value (as determined by Lessor as of the date of such event giving rise to such replacement) at no charge. Proof of theft must be substantiated by reporting same to local police or sheriff’s department. A copy of police or sheriff’s investigation report dated within seven (7) days of the theft must be received by Lessor before replacement can be made. PLEASE NOTE THAT YOUR REPLACEMENT COVERAGE WILL BE VOID IF STOLEN LEASED PROPERTY IS NOT REPORTED AS STOLEN TO THE PROPER LAW ENFORCEMENT AGENCY WITHIN SEVEN (7) DAYS OF LOSS.  Lessor must receive this report within ten (10) days of the loss. Lessor’s staff will investigate your claim, prepare the additional forms that must be signed by you to complete your claim, and replace the Leased Property with a similar make and model for you. Judgment of irreparable damage will be made solely by Lessor. Loss caused by Lessee’s negligence will not be covered under this section. Case not included.

REPLACEMENT OF CERTAIN COMPONENTS OF THE LEASED PROPERTY: Before the end of the lease term, Lessor shall, at Lessee’s request, (i) for woodwind instruments, replace one (1) mouthpiece; (ii) for stringed orchestra instruments, replace the strings on any Leased Property, such replacement being unlimited; and (iii) for stringed orchestra instruments, replace one (1) bow.

SERVICE: All adjustments and repairs necessary to keep the Leased Property in playing condition will be made at no cost to Lessee. Coverage does not include replacement of expendable accessories, restoration of finish, or cosmetic damage such as minor dents or abrasions. Repairs required due to Lessee’s negligence are not covered under this section. Case not included.

REPAIR: With any accidental damage to the Leased Property, which interferes with its performance, the Leased Property will be restored to playing condition including replacement of parts
at no cost to Lessee. Damage due to negligence by Lessee is not covered under this section. No person other than Lessor may repair the Leased Property and if Lessee has the Leased Property repaired by a person other than Lessor, the R/S/R coverage is void. Case not included.

If the Leased Property is damaged as a result of an accident, we must have a note explaining the accident from the teacher, school principal, or other responsible adult. Bring us the Leased Property and note so that we may determine if your situation qualifies for coverage under R/S/R coverage. Only Lessor determines what qualifies as an accident and what does not qualify
for R/S/R coverage.

PLEASE NOTE THAT YOU ARE RESPONSIBLE FOR ALL LEASE PAYMENTS UP TO THE DATE LESSOR RECEIVES THE WRITTEN REPORT OF THE LOSS AND/OR DAMAGE. R/S/R COVERAGE CLAIMS WILL BE SETTLED ONLY ON ACCOUNTS THAT ARE NOT PAST DUE.

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